What is Shadow IT? – and why you should care

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“Shadow IT” is a name for the process that occurs when users self-select IT services, signing up for cloud-based services without the knowledge or approval of the IT organization. IT could take the attitude that Shadow IT is a good deal for them, since, on the surface it sounds like users are going to take care of their own problems; creating one less task for already busy administrators. But it’s not that simple. Shadow IT is full of risk. Organizations should be very concerned about leakage and data loss. We also find that most Shadow IT projects get thrown back over the wall to IT at some point and they end up supporting the initiative anyway.

Why Does Shadow IT Matter?

When it comes to data, IT has three responsibilities: make a copy of data in case of a storage failure; retain data as governed by company policy and make…

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