SaaS Helpdesk – Best in Class Cloud Based Helpdesk

The startup provides a Cloud based Helpdesk and is used by several organizations globally. It’s a Pay As you go service which means you don’t have to invest in any new hardware,software or other services. The First three Users are Free for you. I would allow you to explore the other interesting options on the site.
You can visit http://www.freshdesk.com/.  You can setup a free account on this site itself through the Get Started button on the Homepage. You could also create a
Custom domain for e.g. mycompany.freshdesk.com which could then be used by employees of “mycompany” globally.

TOP FEATURES

·         Help Desk Ticketing
·         Social Customer Service
·         Time Tracking
·         Built-in Knowledge Base
·         Help Desk Automation
·         Integrated Forums
·         Multi-product Helpdesk
·         Help Desk Reporting
·         Help Desk Gamification
·         Help Desk Mobile App